GDPR Compliance

Overview

snug-dawn is committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page outlines how we handle your personal data in accordance with these regulations.

Data Controller

snug-dawn is the data controller for personal information collected through this website. We determine the purposes and means of processing your personal data.

Contact address: 47 Wellington Street, Leeds, LS1 4JQ, United Kingdom
Email: [email protected]

Lawful Basis for Processing

We process personal data under the following lawful bases:

• Consent: When you voluntarily submit your information through our enquiry forms
• Contract: When processing is necessary to fulfil a booking or service agreement
• Legitimate Interests: When we have a genuine business interest that does not override your rights
• Legal Obligation: When we are required to process data by law

Your Data Protection Rights

Under UK GDPR, you have the following rights:

• Right of Access: You can request a copy of the personal data we hold about you
• Right to Rectification: You can request correction of inaccurate or incomplete data
• Right to Erasure: You can request deletion of your personal data in certain circumstances
• Right to Restrict Processing: You can request that we limit how we use your data
• Right to Data Portability: You can request your data in a structured, machine-readable format
• Right to Object: You can object to processing based on legitimate interests or direct marketing
• Rights Related to Automated Decision-Making: You have rights regarding automated decisions that significantly affect you

Exercising Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month. In certain circumstances, we may extend this period by two months, in which case we will inform you of the extension and the reasons for it.

Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected. Enquiry data is typically retained for two years. Booking records may be retained longer to comply with legal and accounting requirements.

Data Security

We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:

• Secure transmission of data
• Access controls to limit who can view personal data
• Regular review of our security practices

International Transfers

We do not routinely transfer personal data outside the United Kingdom. If any transfer is necessary, we will ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

Complaints

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Website: ico.org.uk
Helpline: 0303 123 1113

Updates to This Information

We may update this GDPR information from time to time. Any changes will be posted on this page with an updated revision date.

Last updated: July 2026